Not at all! Everyone is welcome to stop in and shop at Shift Orthotics & Footwear.

You don’t! You can stop by any time. We can measure your feet and get you into something that works for you.

If you have hard-to-fit feet or a prescription for orthopaedic footwear, it might be wise to book an appointment, just to make sure our pedorthist has plenty of time to work with you to find the right fit.

You can! We are more than happy to book you in for an assessment to help you figure out what you might need.

Footwear and off-the-shelf products require neither a prescription nor an appointment. You’re always welcome to just stop on by for items in the shop.

Only if your insurance company requires it for coverage.

We’re always happy to book you in for an assessment without a prescription to help you figure out what you might need.

We book assessments for one hour to give you and our pedorthist ample time to discuss whatever issues you might be experiencing. Sometimes it may be slightly longer or shorter but it’s best to plan for an hour-long appointment.

Yes, we do! We recommend (and carry) half- and full-length insoles from Kneed that can help to address a wide range of issues.

Many health insurance plans will cover orthotics, custom compression garments, orthopedic shoes, and other services we offer. We suggest that you check into your insurance policy to determine whether or not the service you are seeking is covered. We are happy to help you navigate your policy.

We direct bill to WCB, NIHB, Federal Blue Cross (RCMP, active military members, and veterans), Teachers' Blue Cross, and DCS. We do not currently direct bill to other private medical plans.

We direct bill to WCB (and other provincial workers' compensation boards like WSIB), NIHB, Blue Cross, and DCS. We do not currently direct bill to other private medical plans but, whatever your provider, we are happy to help you navigate your benefits.